Palace Casino

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Signing Up at Palace Casino

We’ve designed Palace Casino to get you from landing page to your first game with minimal friction. Our registration flow is short, our lobby is easy to navigate, and verification is handled in a way that supports smoother withdrawals later.

To begin, you’ll create an account, confirm your details, and then you can deposit and play. If you already have an account, signing in takes seconds and returns you to your last-used sections quickly.

New Account Setup

Before you start, we recommend having access to your email address (and, if required, a phone number) so you can confirm account ownership. You’ll also want your basic personal details ready for compliance checks that may be needed for withdrawals.

1. Open the Palace Casino registration page and select Join.
2. Enter your email address and create a strong password.
3. Choose your preferred currency (NZD where available) and confirm your country/region.
4. Fill in required personal details accurately (name, date of birth, address).
5. Accept the Terms & Conditions and confirm you meet the legal age requirement.
6. Submit the form and verify your email via the link provided.
7. Log in and complete any requested verification to help speed up cashouts.

Account Login Process

Our login is straightforward: you use the email and password created during signup, and we may prompt additional checks if we detect unusual activity to protect your account.

1. Go to Palace Casino and click Log in.
2. Enter your registered email and password.
3. If prompted, complete any security check (for example, a one-time code).
4. Confirm you’re in the correct wallet/currency view, then head to the cashier or games lobby.

Bonus Programs Explained

We run bonus programs to give you extra value on deposits and to add variety through promos. Because offer terms can differ by campaign, we always recommend checking the promotion page for the latest wagering rules, eligible games, and max cashout limits before you opt in.

Welcome bonus
Our welcome offer is designed to boost your starting bankroll. After you register, you can activate it by making an eligible first deposit in the cashier and selecting the bonus (or opting in on the promo page). The bonus usually credits as a percentage match up to a set cap, and may include free spins for selected slots. It is typically used on slots, and in some cases selected live tables, depending on the campaign rules.

Deposit match promotions
We regularly run reload deals for returning players. These are activated by opting in and making an eligible deposit during the promo period. The match funds are added to your bonus balance, and wagering requirements apply before the bonus converts to withdrawable cash. Some reloads are game-specific, so checking eligible categories (slots vs live) is important.

Free spins promotions
Free spins are usually tied to specific slot titles and credit to your account after an opt-in and qualifying deposit (or during a scheduled drop). Winnings from free spins are generally credited as bonus funds and must be wagered. Because slots vary in volatility, we recommend reviewing the chosen game’s paytable and features before you spin.

VIP and ongoing offers
Where available, our ongoing rewards are intended to recognise consistent play. Benefits can include tailored promos, faster handling of routine requests, and occasional bonus drops. Access is typically based on activity and account standing, and each benefit comes with its own terms.

Playing Options at Palace Casino

We offer flexible ways to play, whether you prefer quick spins on mobile, a longer session on desktop, or real-time action with live dealers. Our lobby is organised by category so you can jump straight into the games you like without extra clicks.

Slots
Our slots catalogue ranges from classic 3‑reel styles to modern video slots with features like expanding wilds, multipliers, bonus buys (where available), and thematic gimmicks. If you like steady play, classic slots are a good start; for higher volatility, feature-heavy video slots are a popular choice.

Live casino
Live games bring real dealers and streamed tables, typically including roulette, blackjack, baccarat, and game-show formats. They’re ideal if you enjoy social, real-time play and decision-driven rounds.

Table games
We provide digital table games for players who prefer faster rounds and consistent pacing. These typically include multiple variants of blackjack and roulette, plus other classic titles depending on availability.

Crash and fast games
For shorter sessions, crash-style and instant games offer quick outcomes and simple mechanics. They suit players who enjoy rapid rounds and straightforward controls.

Payment Systems Explained

We support a range of payment options designed for convenience and account security, including selected crypto options where available. Deposits are usually credited quickly, while withdrawals depend on verification status, internal approval, and the chosen method. To help avoid delays, we recommend keeping your personal details consistent and completing any requested KYC early.

Game Developers Overview

We work to keep our catalogue varied by featuring a mix of studios across different styles - from classic slot design through to modern feature-led titles and live casino content. This variety helps us offer different RTP profiles (commonly within a 92%-98% range depending on the game) and gameplay mechanics so you can choose what suits your preferences.

Player Support Services

We provide player support through live chat and email, with English-language assistance for New Zealand players. Our team is set up to help with account access, bonus activation questions, verification steps, and payment troubleshooting. While some replies may use standard scripts to keep guidance consistent, we aim to resolve issues efficiently by requesting the key details upfront (username, transaction time, and screenshots where relevant). For the smoothest outcome, we recommend contacting us from your registered email and keeping all cashier confirmations until the request is closed.

Licensing and Security

We operate under a Curaçao licence and apply standard security controls to help protect accounts, payments, and personal data. Where required, we use identity and payment verification (KYC) to reduce fraud risk and to ensure withdrawals are paid to the rightful account holder.

Licence type: Curaçao licence
Licence number: Not publicly listed
Regulating authority: Curaçao eGaming (Curaçao)